HIIIILFEEEEEEEEE !

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janosch13
Znuny newbie
Posts: 1
Joined: 22 Jul 2008, 09:46

HIIIILFEEEEEEEEE !

Post by janosch13 »

Guten Morgen,

habe momentan folgendes Problem,

beim Einloggen ( also nach Eingabe der Login Daten ) kommt folgende Fehlermeldung.

Software error:

Can't use an undefined value as an ARRAY reference at /usr/share/otrs//Kernel/Modules/AgentTicketQueue.pm line 549.

For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.


jemand eine Idee was das sein kann ?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

HIIIILFEEEEEEEEE !

Post by jojo »

Hast Du ein Update gemacht?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
sembm
Znuny newbie
Posts: 1
Joined: 02 Mar 2015, 12:31
Znuny Version: 5.8.8
Real Name: sembm
Company: na

Re: HIIIILFEEEEEEEEE !

Post by sembm »

The same problem here.
After having problems in Sessions table and repair with success we are having the same problem you described.
Software error:

Can't use an undefined value as an ARRAY reference at ../..//Kernel/Modules/AgentTicketQueue.pm line 859.



For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error

We haven't update anything.
Any help will be apreciated
schulmann
Znuny wizard
Posts: 477
Joined: 20 Nov 2011, 16:08
Znuny Version: 6.5.11
Real Name: Schulmann

Re: HIIIILFEEEEEEEEE !

Post by schulmann »

sembm wrote:After having problems in Sessions table and repair with success we are having the same problem you described.
Which problems did you have with the session table?
And how did you repair it and why are you sure that it was successful?

By the way: Could you please tell us your OTRS version?
Znuny6/Debian/ESXi
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