OTRS email problem

Moderator: crythias

Locked
223roni256
Znuny newbie
Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

OTRS email problem

Post by 223roni256 »

hello I finished install OTRS on ubuntu 12.04.3 server and i have problem with emails. I just forget my password and when i use option to request new one I can't use that because OTRS don't send emails to ma emailbox.

When I use module in /opt/otrs/bin ./otrs.PostMasterMailbox.pl It tells me connection to pop3.server-example.pl is clossed

What can I do ?. Is it in u files problem ? I Should edit some-files ?

Can someone give me advice ?
Thanks in advanced and thank you for your time.
Regards.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: OTRS email problem

Post by reneeb »

You can use the script bin/otrs.SetPassword.pl to set a new password.
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
223roni256
Znuny newbie
Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

Re: OTRS email problem

Post by 223roni256 »

Thank you very much
223roni256
Znuny newbie
Posts: 63
Joined: 30 Dec 2013, 14:27
Znuny Version: 3.3.3
Real Name: Lukasz Sobiepan
Company: Novum

Re: OTRS email problem

Post by 223roni256 »

Ok i get back my password so I succeed login in otrs panel but i still have problem with reciving emial in mail box. I checked the account email settings at admin panel --> Mail Accounts.

I think the problem in other side, with sending emails. So my questin is where i aon find options obout smtp, and tls of smtp.

thank for help.
Regards.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: OTRS email problem

Post by reneeb »

SysConfig -> Group "Framework" -> Subgroup "Core::Sendmail"
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Locked