good morning.
I'm having a problem with OTRS 3.3.3 in debian.
not start the scheduler in OTRS
in OTRS
Thu Jan 16 11:16:20 2014 error OTRS-otrs.Scheduler-01 NOTICE: otrs.Scheduler.pl is registered on the DB, but the registry has not been updated in 65 seconds!. The register will be deleted so Scheduler can start again without forcing
when I try to start the Scheduler service command line
/ etc / init.d / otrs-linux-scheduler start ..
Starting OTRS SchedulerERROR: OTRS-otrs.Scheduler-01 Perl: 5.14.2 OS: linux Time: Thu Jan 16 11:28:25 2014
Message: NOTICE: otrs.Scheduler.pl is registered on the DB, but the registry has not Been updated in 725 seconds!. The register will be deleted so Scheduler can start again without forcing
RemoteAddress: 10.0.10.203
RequestUri: -
Traceback (5808):
Module: main :: _AutoStop (unknown version) Line: 592
Module: / opt / otrs / bin / otrs.Scheduler.pl (unknown version) Line: 239
this is what shows the log at / opt / otrs / var / log
mkdir /opt/otrs/var/tmp/CacheFileStorable/CacheInternalSystemData/5: Permission denied at /opt/otrs/Kernel/System/Cache/FileStorable.pm line 79
[solved]fail Scheduler
Moderator: crythias
-
juanmattica
- Znuny newbie
- Posts: 8
- Joined: 16 Jul 2013, 15:09
- Znuny Version: 3.2.8
[solved]fail Scheduler
Last edited by juanmattica on 16 Jan 2014, 21:16, edited 1 time in total.
-
juanmattica
- Znuny newbie
- Posts: 8
- Joined: 16 Jul 2013, 15:09
- Znuny Version: 3.2.8
Re: fail Scheduler
resolved
cd /opt/otrs
bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-group=otrs --web-user=www-data --web-group=www-data /opt/otrs
cd /opt/otrs
bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-group=otrs --web-user=www-data --web-group=www-data /opt/otrs