How to have a value auto set for ITSMImpact

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rameshckp
Znuny newbie
Posts: 10
Joined: 20 Feb 2014, 07:57
Znuny Version: 3.3.7
Real Name: Ramesh Chandran
Company: Executive Centre

How to have a value auto set for ITSMImpact

Post by rameshckp »

Hi,

I have no problems with ITSMImpact in the phone tickets. The email tickets come in with empty Impact field and I dont have anything in the dropdown to select from. How do I fix this?

- Ramesh
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