Dear,
I'm working with OTRS 3.3, is it possible to show the close tickets in customer information by configuration, please see the picture
I remember it was displaying in OTRS version 3.2. Please help me
Thanks a lot
Vu Nguyen
Display Close tickets in Customer Information
Moderator: crythias
-
ndhvu275
- Znuny advanced
- Posts: 139
- Joined: 06 Nov 2012, 09:02
- Znuny Version: 3.x, 4.x and 5.x
- Real Name: Vu Nguyen
- Company: INFOdation
- Location: Netherlands
- Contact:
Display Close tickets in Customer Information
You do not have the required permissions to view the files attached to this post.
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization
-
ndhvu275
- Znuny advanced
- Posts: 139
- Joined: 06 Nov 2012, 09:02
- Znuny Version: 3.x, 4.x and 5.x
- Real Name: Vu Nguyen
- Company: INFOdation
- Location: Netherlands
- Contact:
Re: Display Close tickets in Customer Information
Anyone know how to config? please help me thanks
Vu Nguyen
Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization
-
ndhvu275
- Znuny advanced
- Posts: 139
- Joined: 06 Nov 2012, 09:02
- Znuny Version: 3.x, 4.x and 5.x
- Real Name: Vu Nguyen
- Company: INFOdation
- Location: Netherlands
- Contact:
Re: Display Close tickets in Customer Information
Hi,
It's simple just config in Frontend::CustomerUser::Item###17-ClosedTickets, enable it.
Vu Nguyen
It's simple just config in Frontend::CustomerUser::Item###17-ClosedTickets, enable it.
Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
MySQL database
External customer backend with MySQL, MSSQL
Customization