How to filter for customer IDs in ticket filters

Moderator: crythias

Locked
KhaledBlah
Znuny newbie
Posts: 34
Joined: 14 Mar 2011, 12:57
Znuny Version: 3

How to filter for customer IDs in ticket filters

Post by KhaledBlah »

Hi all,

since OTRS 3.3 users can filter for certain properties in ticket widgets. For instance customer names can be filtered. I would like to know if it's possible to filter for customer IDs (e-mail addresses in our set up), too (or instead of customer names if necessary).
OTRS 3.3.8
Locked