any program can be changed to implement the requirement? see the pic as below, I need to show the precise number of each column, but now the system default just show the size without any value.
how to get the stat graph show precise value
how to get the stat graph show precise value
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Re: how to get the stat graph show precise value
I suggest to use the dasboard charts for the statistics in OTRS 3.3
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: how to get the stat graph show precise value
however, the module GD::Graph used in the otrs AgentStats.pm file exists the below code fragment,jojo wrote:I suggest to use the dasboard charts for the statistics in OTRS 3.3
Code: Select all
bgclr => 'white', # background colour
fgclr => 'dblue', # Axes and grid
boxclr => undef, # Fill colour for box axes, default: not used
accentclr => 'gray', # bar, area and pie outlines.
labelclr => 'dblue', # labels on axes
axislabelclr => 'dblue', # values on axes
legendclr => 'dblue', # Text for the legend
textclr => 'dblue', # All text, apart from the following 2
valuesclr => 'dblue', # values printed above the points
the "valuesclr"should means the precise number to be shown, but there is no way for otrs system configuration to find it and get it enabled.
actually, I do think to show such value on the graph is really more user friendly and more convenient.
and for the dashboard 7-day feature, actually, it is a static xaxis for week day, but not dynamic ticket owner which is needed in my case
Re: how to get the stat graph show precise value
in 3.3 there is the possibility to show TicketAccumulation stats on the dashboard
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: how to get the stat graph show precise value
Any implementation reference or quick start for this feature? Thank you very much in advanced.jojo wrote:in 3.3 there is the possibility to show TicketAccumulation stats on the dashboard