How to Setting to leave e-mail data.

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nouphet
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Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
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How to Setting to leave e-mail data.

Post by nouphet »

Hello everyone,

Can be set to leave the e-mail data to the mail server after POP receive?

I could not find the section to setting.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
xax0
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Joined: 01 Nov 2013, 10:46
Znuny Version: 3.3 beta4

Re: How to Setting to leave e-mail data.

Post by xax0 »

That's the way POP protocol works. It does not leave any emails in the user mailbox, but deletes them all after OTRS takes care of them.

You better use IMAP or SMTP with Procmail and Postfix installed.
OTRS 3.3.6 with ITSM 3.3.6 running on CentOS 6.4, PostgreSQL 9.x
jojo
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Re: How to Setting to leave e-mail data.

Post by jojo »

no, OTRS will always fetch everything as there is no need to keep a copy on the mailserver
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nouphet
Znuny newbie
Posts: 36
Joined: 21 Mar 2014, 11:04
Znuny Version: 5.0.17
Real Name: Toshihiro Takehara
Company: Craftsman Software Inc.
Location: Japan
Contact:

Re: How to Setting to leave e-mail data.

Post by nouphet »

Thanks xax0, jojo for the answer. :D

I understood.
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
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