Reset a checkbox dyanmic field on update of other dynamic fi

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Gunjan
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Joined: 09 Dec 2013, 06:37
Znuny Version: 3.3.x

Reset a checkbox dyanmic field on update of other dynamic fi

Post by Gunjan »

Hi,

I am using otrs 3.3.4. I have a dynamic field of checkbox type. we want to reset this field when ever there is any update on other dynamic fields. Is there any procedure to do this?

Thanks in Advance
Gunjan
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jojo
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Re: Reset a checkbox dyanmic field on update of other dynami

Post by jojo »

Generic Agent (eventbased)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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Gunjan
Znuny expert
Posts: 228
Joined: 09 Dec 2013, 06:37
Znuny Version: 3.3.x

Re: Reset a checkbox dyanmic field on update of other dynami

Post by Gunjan »

thank you :)
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Gunjan
Znuny expert
Posts: 228
Joined: 09 Dec 2013, 06:37
Znuny Version: 3.3.x

Re: Reset a checkbox dyanmic field on update of other dynami

Post by Gunjan »

I have created a generic agent and it is working fine for dynamic fields, but for Ticket Title Update, Owner update, it is not working! Is there anything that needs to be done?
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reneeb
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Re: Reset a checkbox dyanmic field on update of other dynami

Post by reneeb »

What have you tried? What happend? What should have happened?
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