Blacklist ActivityDialog based on TicketResponsible via ACL

Moderator: crythias

Locked
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Blacklist ActivityDialog based on TicketResponsible via ACL

Post by RStraub »

Hey there,

I'm having a hard time to write the match for an ACL. The goal is to show certain ActivityDialogs only for the ticket responsible, but I struggle to write the proper matching.

PropertiesDatabase
-> Ticket
--> Responsible
----> [Matches current user]

Any advice on how to match the current user against the ticket responsible?

Best regards,
Rolf Straub
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Locked