Notification of OTRS error messages?

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tmvtmv
Znuny newbie
Posts: 1
Joined: 03 Apr 2014, 19:42
Znuny Version: 3.3.5
Real Name: Ties V.
Company: -

Notification of OTRS error messages?

Post by tmvtmv »

Hi,

Today my OTRS ran into a bit of trouble trying to POP a mailbox.

The admin-interface then shows errors like:
Thu Apr 3 18:30:01 2014 error OTRS-otrs.PostMasterMailbox.pl-47 IMAPS: Auth for user blabla/pop.blamail.com failed!

Is there a way to get notified (e.g. by e-mail or even an OTRS-ticket ;-) ) when system-errors occur?

Kind regards,
Ties V.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Notification of OTRS error messages?

Post by jojo »

A monitoring system should help...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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