Process Management question

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ctbfalcon
Znuny newbie
Posts: 32
Joined: 24 Mar 2014, 19:50
Znuny Version: 3.3.5

Process Management question

Post by ctbfalcon »

Is it possible to create multiple tickets from a process ticket? if i understand process tickets, its only one.
But Id like to create process tickets that drop multiple tickets into different queues. e.g. removing a user from multiple systems supported by different groups.
OTRS 3.3.5 with LDAP auth for agent and customer
Windows 2008 R2
MySQL out of the box
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jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Process Management question

Post by jojo »

this would require development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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