Hello,
We have a few dynamic fields that we want to be able to include in statistics, but only one of them is displaying. I can't seem to figure out how to make the others display.
I've cleared the cache and made sure all of the fields are ticket types as per the threads viewtopic.php?f=62&t=20575&p=81430&hili ... ics#p81430 and viewtopic.php?f=53&t=23062&p=90705&hili ... ics#p90705, but it did not make the other fields appear.
I'm making a new ticket because these are fairly old.
All of the dynamic fields are either checkboxes or text fields. The checkbox field is the one that's displaying. One thing I did notice is that the dynamic fields can be selected if the statistic is a Ticketlist object, but not for a TicketAccumulation object (which is the one they're trying to use). I'm not sure what else I could provide that might help shed some light on the issue, but I'll provide as much clarification I can.
Thanks for your time,
-interploy
Dynamic Fields Not Displaying for Some Statistics
Moderator: crythias
Dynamic Fields Not Displaying for Some Statistics
OTRS v3.2.3
CentOS 6.3
PostgreSQL 8.4.13
CentOS 6.3
PostgreSQL 8.4.13