When run the SSO login is required to log in OTRS.
Users who do not possess an account (AD) have a problem with filling in the questionnaire (survey).
Is it possible to exclude surveys with SSO?
Currently in http.conf I write:
<Directory "/opt/otrs/">
AuthType Kerberos
He KrbMethodNegotiate
He KrbMethodK5Passwd
KrbAuthRealms **.***
Krb5KeyTab / etc/krb5.keytab
require valid-user
AllowOverride None
</ Directory>
[SOLVED] SSO + Survey
Moderator: crythias
[SOLVED] SSO + Survey
Last edited by lukbec on 17 Jul 2014, 14:27, edited 2 times in total.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: SSO + Survey
I externally host surveys with LimeSurvey, so I don't have the issue with OTRS surveys being on or off.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Re: SSO + Survey
This is not the preferred solution.crythias wrote:I externally host surveys with LimeSurvey, so I don't have the issue with OTRS surveys being on or off.
I found a solution:
# SSO 4 Agent
<Files index.pl>
AuthType Kerberos
He KrbMethodNegotiate
He KrbMethodK5Passwd
KrbAuthRealms **.***
Krb5KeyTab / etc/krb5.keytab
require valid-user
AllowOverride None
</Files>
# SSO 4 Customer
<Files customer.pl>
AuthType Kerberos
He KrbMethodNegotiate
He KrbMethodK5Passwd
KrbAuthRealms **.***
Krb5KeyTab / etc/krb5.keytab
require valid-user
AllowOverride None
</Files>