Module Kernel::Modules::AgentTicketBulk not registered

[jorjac]

Hello,

I have admin privileges in my OTRS 3.2.1 but when I'm trying to take bulk actions, I get the below error message (I have admin privileges). Is there something that I can do via sysconfig?

Oops! An Error occurred.
Error Message: Module Kernel::Modules::AgentTicketBulk not registered in Kernel/Config.pm!

Please contact your administrator.

You can or go back to the previous page.

Error details

Backend ERROR: OTRS-CGI-1 Perl: 5.8.8 OS: linux Time: Thu Jul 17 14:38:08 2014 Message: Module Kernel::Modules::AgentTicketBulk not registered in Kernel/Config.pm! RemoteAddress: 1XX.XXX.XXX.XXX RequestURI: /otrs/index.pl?Action=AgentTicketBulk;TicketID=20689;TicketID=20678;TicketID=20677;;ChallengeToken=6fXXXXXX59eXXXXXXXeec6e2b8eebXXXX Traceback (5245): Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 729 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.94) Line: 204 Module: ModPerl::RegistryCooker::run (v1.94) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Thanks,

[crythias]

you are at the buggiest and least secure of the 3.2.x release. Please upgrade to 3.2.latest. This should roughly be an in place extract/run permissions but read UPGRADING.md for exact steps.