The lost password reset feature can be used by any customer, even by customers who have never had a valid password.
I would prefer to only allow those customers on the portal that have been invited.
Can I do that without disabling the password reset function, and without invalidating the customer?
Thanks,
Pim
Limit lost customer password reset to existing users
Moderator: crythias
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Re: Limit lost customer password reset to existing users
How do you propose to prevent password recovery a) before login and b) for users who don't exist?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Limit lost customer password reset to existing users
Hmm, "existing users" might indeed be confusing.
I was meaning to say, limit the password reset function to customers that have a non-NULL password in the customer user backend database.
Pim
I was meaning to say, limit the password reset function to customers that have a non-NULL password in the customer user backend database.
Pim
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Re: Limit lost customer password reset to existing users
Don't allow password reset (turn it off in config).
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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