I've tried a couple of variations on <OTRS_ARTICLE_*> but am not having much luck
Insert Article ID in message
Moderator: crythias
-
spydermixx
- Znuny newbie
- Posts: 2
- Joined: 09 Jan 2014, 02:14
- Znuny Version: 3.3.3
Insert Article ID in message
I can't find an up to date comprehensive list anywhere, but is it possible to automatically insert the article ID your're responding to into a message like you can with a Ticket ID?
I've tried a couple of variations on <OTRS_ARTICLE_*> but am not having much luck
I've tried a couple of variations on <OTRS_ARTICLE_*> but am not having much luck