Ticket Subject as WebTitle

English! place to talk about development, programming and coding
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Morfidio
Znuny newbie
Posts: 1
Joined: 22 Aug 2014, 09:23
Znuny Version: 3.3.8
Real Name: Niklas Wimmer
Company: Zeppelin Österreich GmbH

Ticket Subject as WebTitle

Post by Morfidio »

I am working a lot with the Ticket System in OTRS in our Company.
My Job is the IT-Support of our Employees and for every Problem or Case I have to solve I Open a OTRS Tickt for my Notes.
Now there is my Problem.. on a Normal Day I have up to 20 tabs open with several Tickets and all I see is the Tickets Number on the Tabs.
So when I am looking for a case I always have to klick through all the tabs till I found the right one.. thats littlebit annoying :( .

This is where i come to my Question:

Is there a kind of Setting or something which allows me to change the getMethod of the Webtitle?

hope u can help me :)
crythias
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Re: Ticket Subject as WebTitle

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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