Hi Everyone!!
I would like to know how to link queues for specific skins or is it possible to link the queues with skins default?
In my case I have two skins and four queues; also I have configured two hostbased skins.
Now my concern is I would like to control list of queue in different host sites.
Example:
Hostname: host1.example.com and host2.example.com
QueueNames: Queue1, Queue2, Queue3, Queue4
If user used host1.example.com to create a ticket then they will only able to see Queue1 and Queue2
And naturally if using host2.example.com then they will able to see only Queue3 and Queue4
Please let me know if is it possible or not now they user are ables to see all four queues in list default.
My Testing Environment is running on centos 6.3 and otrs-3.3.5.
Thanks in advance.
Is it possible to assign/link queues with specific skin.
Moderator: crythias
-
- Znuny newbie
- Posts: 24
- Joined: 05 Aug 2014, 13:51
- Znuny Version: 3.3.8
- Real Name: Kiran Kotkar
- Company: Systems Plus
Re: Is it possible to assign/link queues with specific skin.
no
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Is it possible to assign/link queues with specific skin.
Don't use customer based queues.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask