Internet explorer 8 too old

Moderator: crythias

Locked
mantyyzz
Znuny newbie
Posts: 19
Joined: 04 Jul 2014, 12:38
Znuny Version: 3.1.15

Internet explorer 8 too old

Post by mantyyzz »

Hello everyone. I have a problem and need your help. We are using otrs 3.3.8 in our company.

Problem is that a lot of computers in our company uses internet explorer 8 , but otrs send notification that browser is too old. I fixed this problem when turned off compatibility mode as you said in other posts. But I can't use this method because if I turn of compatability mode other web sites that we need to use in our company wont work properly... So is there any way to use IE8 and don't turn off internet explorer compatability mode? I mean if I can to edit something in otrs html head code or something ?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Internet explorer 8 too old

Post by jojo »

no, there is no waay to use it in compatibility mode.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mantyyzz
Znuny newbie
Posts: 19
Joined: 04 Jul 2014, 12:38
Znuny Version: 3.1.15

Re: Internet explorer 8 too old

Post by mantyyzz »

Really no ? It's very big problem in your company , maybe we could edit our theme or css styles tosolve this ?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Internet explorer 8 too old

Post by jojo »

no, deactivate the compatibility mode for this server only.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
mantyyzz
Znuny newbie
Posts: 19
Joined: 04 Jul 2014, 12:38
Znuny Version: 3.1.15

Re: Internet explorer 8 too old

Post by mantyyzz »

This problem also apeears with internet explorer 11 ,do we also need to disable compatability mode in it ?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Internet explorer 8 too old

Post by jojo »

yes
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked