Hello everyone. I have a problem and need your help. We are using otrs 3.3.8 in our company.
Problem is that a lot of computers in our company uses internet explorer 8 , but otrs send notification that browser is too old. I fixed this problem when turned off compatibility mode as you said in other posts. But I can't use this method because if I turn of compatability mode other web sites that we need to use in our company wont work properly... So is there any way to use IE8 and don't turn off internet explorer compatability mode? I mean if I can to edit something in otrs html head code or something ?
Internet explorer 8 too old
Moderator: crythias
Re: Internet explorer 8 too old
no, there is no waay to use it in compatibility mode.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Internet explorer 8 too old
Really no ? It's very big problem in your company , maybe we could edit our theme or css styles tosolve this ?
Re: Internet explorer 8 too old
no, deactivate the compatibility mode for this server only.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Internet explorer 8 too old
This problem also apeears with internet explorer 11 ,do we also need to disable compatability mode in it ?
Re: Internet explorer 8 too old
yes
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com