Hi.
I have an issue whereby if I just have condition 1 as shown in the screenshot it works. However, if I add condition 2 in the process no longer flows.
What i want condition wise is the following
stockstatus = InStock
and
Location =Leeds
or
stockstatus = InStock
and
Location =Warrington
Could someone let me know if I have found a bug here or if im just doing things wrong? Id much appreciate. Thanks.
Thanks,
Brendan
Multiple conditions not working in process ticket
Moderator: crythias
Multiple conditions not working in process ticket
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Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
Re: Multiple conditions not working in process ticket
Any ideas guys or is this something I need to send to otrs directly?
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
Re: Multiple conditions not working in process ticket
I have reported this as a bug. Unless anyone else has any ideas why it might be doing it. Will post if I get a response.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)