Is it possible to set the merge tickets to look like the link ticket form? Especially entry the number of ticket which you want to merge.
In link form I can find number by search tool. In merge form it is necesary to type by hand - this is very inconvenient.
The merge tickets form similar to link ticket form.
Moderator: crythias
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andy17d
- Znuny newbie
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The merge tickets form similar to link ticket form.
OTRS 4.0.19/6.0.26, openSUSE 12, MySQL 5.5
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy