nach längerem testen und lesen habe ich es auch geschafft die die Agenten Authentifzierung über die AD (LDAP) zu realisieren.
Nun komme ich aber mit der Customer-Anmeldung garnciht mehr weiter.
Die Agenten anmeldung funktioniert einwandfrei. Sobalt ich allerdings die Customer anmeldung durchfürhern möchte, bekomme ich nur die fehlermeldung "Anmeldung fehlgeschlagen! Benutzername oder Passwort falsch. "
Meldung aus dem Log:
Code: Select all
[Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: xxxx@xxxx.xxx authentification failed, no LDAP entry found!BaseDN='DC=xxx,DC=xxx', Filter='(sAMAccountName=xxx@xxxx.xxx)', (REMOTE_ADDR: 127.0.0.1).Code: Select all
# LDAP settings for the CustomerUsers AUTH
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = xxxxx;
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'DC=xxx,DC=xxxx';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=xxxx,OU=xxxx,OU=xxxx,DC=xxx,DC=xxx';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'xxxx';
# LDAP settings for the CustomerUsers' DATA
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'xxxx',
BaseDN => 'dc=xxxx,dc=xxxx',
SSCOPE => 'sub',
UserDN => 'CN=xxxx,OU=xxxx,OU=Ixxxxx,DC=xxxxx,DC=xxxx',
UserPw => 'xxx',
AlwaysFilter => '',
Params => {
port => 389, timeout => 120,
async =>0, version => 3,
},
},
# customer
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};