[SOLVED] Print ticket with pictures

[zip]

Hello,

if the first article in a ticket is long (lot of text with lots of pictures) i cant print it. If i use the otrs print function i get a pdf without pictures. If i use the browser print function it does not print the whole article because its too long. Tried with IE 11, FF 35 and Chrome 40

Is there a workaround for this?

[G0bi]

Same here, i am waiting years now for a printing solution. Customers want to print FAQ witch pictures, agents want to print tickets with picture.

Any solution??

Regards

Stefan

[wurzel]

Hi,

the pdf export does not print pictures. You may improve the function by yourself and provide
a open source code.

Or you turn off pdf export, but use browser printing.

Flo

[zip]

My workaround: i forward the article to my mailbox and print it with the mailbox print function