Process ticket stops

Moderator: crythias

Locked
naaser
Znuny newbie
Posts: 1
Joined: 19 Mar 2015, 22:49
Znuny Version: 4.000
Real Name: Naaser Joosab
Company: Mota-Engil Africa

Process ticket stops

Post by naaser »

Hi

I have created a process in OTRS 4 Free following the guide but the process starts and stops in step 2

Recprdong the demand > Approval > Head of Department Approval > Approval > IT Review

That is where it stops.

Please assist
Locked