Add FAQ Section to

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flippertom
Znuny advanced
Posts: 120
Joined: 16 Apr 2015, 08:42
Znuny Version: 3.2.16

Add FAQ Section to

Post by flippertom »

I'm quite new to OTRS.
While creation a new phone ticket, we can see the FAQ Section.
Is it possible to display this FAQ section after the ticket has been created and next time someone goes to edit the ticket.
Specifically, is it possible to display the FAQ section while changin the queue.

Any pointers regarding this will be appreciated.
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