I would like to be able to filter search results. For example, if I search for tickets in a particular queue, I see a search results list with different column. Now, I would like to be able to set a filter on the column status (similar to the filters on Dashboard)
However, in search results I can set no such filter, but only sort instead.
Is there a way to apply a filter in search results lists, without having to go back to the search interface and filter for queue and status?
[SOLVED]Add filter to search results
Moderator: crythias
[SOLVED]Add filter to search results
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Last edited by aph on 08 May 2015, 16:45, edited 2 times in total.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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crythias
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Re: Add filter to search results
Usually I click the Change search criteria button above the left of the search results.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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