Shorten ticket Title

Moderator: crythias

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GabrielV
Znuny newbie
Posts: 30
Joined: 06 Feb 2015, 20:03
Znuny Version: 6.0
Real Name: Gabriel Vilar
Company: Telearte
Location: Argentina
Contact:

Shorten ticket Title

Post by GabrielV »

Hi everyone!!

I need shorten the ticket title generated by the subject of the customer email in the Agent Dashboard view.
Is there any way?

Thanks for the help!!

Gabriel
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
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