OTRS Customer Companies

Moderator: crythias

Locked
mohammadrasuli
Znuny newbie
Posts: 3
Joined: 29 Jun 2015, 06:03
Znuny Version: 3.3.10

OTRS Customer Companies

Post by mohammadrasuli »

Dear All
I got a problem and I hope that you help me.
I use OTRS 3.3.10 version in windows and I want to know how can I active Customer Companies switch in customer management section Because this option is not available in the list.

Regards,
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS Customer Companies

Post by crythias »

It is an option to change in Config.pm and the forums have info.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
mohammadrasuli
Znuny newbie
Posts: 3
Joined: 29 Jun 2015, 06:03
Znuny Version: 3.3.10

Re: OTRS Customer Companies

Post by mohammadrasuli »

I saw config file but I can't find
can you clearly tell where the file should to change

Regards
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: OTRS Customer Companies

Post by reneeb »

<OTRS_HOME>/Kernel/Config.pm

where <OTRS_HOME> is the path to OTRS (under Linux most likely /opt/otrs/)
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
mohammadrasuli
Znuny newbie
Posts: 3
Joined: 29 Jun 2015, 06:03
Znuny Version: 3.3.10

Re: OTRS Customer Companies

Post by mohammadrasuli »

What is the code of customer companies activation to add to config file?
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: OTRS Customer Companies

Post by reneeb »

Code: Select all

$Self->{CustomerUser}->{CustomerCompanySupport} = 1;
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS Customer Companies

Post by crythias »

or 0 to turn it off. 1 is in Defaults.pm
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked