OTRS Upgrade Error 4.0.10 to 5 Beta 2

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eSolve
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Joined: 21 Jun 2013, 09:11
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Real Name: Oliver Eisenschink
Company: eSolve AG

OTRS Upgrade Error 4.0.10 to 5 Beta 2

Post by eSolve »

Hi we have problems to upgrade OTRS vom Version 4.0.10 to 5 Beta 2

We use this HowTo:
http://otrs.github.io/doc/manual/admin/ ... ading.html

We are stuck at this point:

Step 6.2: Database migration script
Run the migration script (as user otrs, NOT as root):
shell> scripts/DBUpdate-to-5.pl


When we try to start the script we get the following error at step 7:

Migration started...

Step 1 of 13: Refresh configuration cache...
If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry!
done.

Step 2 of 13: Check framework version...[Mon Aug 31 13:44:45 2015] DBUpdate-to-5.pl: Subroutine Load redefined at /opt/otrs/Kernel/Config/Files/ZZZAuto.pm line 7.
done.

Step 3 of 13: Migrate Database Column Types...done.

Step 4 of 13: Migrate charset to UTF-8 on auto_response table...done.

Step 5 of 13: Migrate charset to UTF-8 on notification_event table...done.

Step 6 of 13: Migrate event based notifications to support multiple languages...done.

Step 7 of 13: Migrate notifications to event based notifications...ERROR: OTRS-DBUpdate-to-5.pl-10 Perl: 5.20.2 OS: linux Time: Mon Aug 31 13:44:45 2015

Message: Need Message argument 'ContentType' for language 'de'!

Traceback (3317):
Module: Kernel::System::NotificationEvent::NotificationAdd Line: 294
Module: main::_MigrateNotifications Line: 1068
Module: scripts/DBUpdate-to-5.pl Line: 146

error.

[Mon Aug 31 13:44:45 2015] DBUpdate-to-5.pl: Died at scripts/DBUpdate-to-5.pl line 151.


Does anybody know how to resolve this issue?

Thanks in advance!
eSolve
Znuny newbie
Posts: 29
Joined: 21 Jun 2013, 09:11
Znuny Version: 3.2.8
Real Name: Oliver Eisenschink
Company: eSolve AG

Re: OTRS Upgrade Error 4.0.10 to 5 Beta 2

Post by eSolve »

Hallo hat sich erledigt! Das neue Release 5 Beta 3 hat funktioniert bzw. es gab keinen Fehler mehr beim DB Upgrade!
crythias
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Re: OTRS Upgrade Error 4.0.10 to 5 Beta 2

Post by crythias »

Hello :). Kindly keep to English within the English forum.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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eSolve
Znuny newbie
Posts: 29
Joined: 21 Jun 2013, 09:11
Znuny Version: 3.2.8
Real Name: Oliver Eisenschink
Company: eSolve AG

Re: OTRS Upgrade Error 4.0.10 to 5 Beta 2

Post by eSolve »

Sorry ;) Problem solved with new OTRS 5 Beta 3 Version!
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