Quick state change in ticket zoom window

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benjamin1
Znuny newbie
Posts: 14
Joined: 19 Aug 2015, 05:16
Znuny Version: 5.0.13

Quick state change in ticket zoom window

Post by benjamin1 »

Hello,

Is there any way to enable a quick state change function on ticket zoom screen.

We are using reneeb very useful QuickOwnerChange addon, anyone aware of something similar for quick state change?
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Quick state change in ticket zoom window

Post by reneeb »

Have a look at http://opar.perl-services.de/dist/QuickClose-5.0.2

The name isn't appropriate anymore... You can do a lot of "Quick Actions" on a ticket (or even from the ticket overview): Change State, move into an other queue, set responsible and/or owner and a lot more...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
benjamin1
Znuny newbie
Posts: 14
Joined: 19 Aug 2015, 05:16
Znuny Version: 5.0.13

Re: Quick state change in ticket zoom window

Post by benjamin1 »

Thanks Renee, is there any way to configure the quick state change without creating an article using your plugin?
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Quick state change in ticket zoom window

Post by reneeb »

not yet
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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