OTRS5: Is it possible to view ticket state change history?

[jester]

Hi everyone,

Is it possible to view ticket state/owner change history? I tried to check History at TicketZoom, but there is no clear information about ticket state change.

The overall idea is to sort tickets by their previous owner (the person who replied the ticket) since ticket is closed by another sometimes. My solution is to create another dashboard widget but I don't know to access the previous state or previous owner of the ticket.