[SOLVED] Cache in LDAP searches - Parameter in Config.pm

[amdkryn]

I need an explanation regarding the possibility of using cache in LDAP searches. I researched that there is a parameter in Config.pm but never used it as I do not know what options I use.

Here's an example I found on forum:

Config.pm:
# AutoLoginCreation => 0,
# # generate auto login prefix
# AutoLoginCreationPrefix => 'auto',
# # admin can change customer preferences
# AdminSetPreferences => 1,
# # use customer company support (reference to company, See CustomerCompany settings)
# CustomerCompanySupport => 1,
# cache time to live in sec. - cache any database queries
CacheTTL => 60 * 60 * 24,
# # just a read only source
# ReadOnly => 1,


My question refers to the "CacheTTL => 60 * 60 * 24," how these parameters? LDAP must streamline the search process and make too few changes in Active Directory. If I wanted to keep the cache for a week, how would you do?

My AD and LAN servers are high performance, everything works great.

[amdkryn]

Someone? I tried to find this information by searching on google and forum but not found.

[jojo]

it expects the cache time in seconds (you can also compute like in the example you posted)

[amdkryn]

I still do not understand. If I set like the example I posted, what is the benefit? I will have faster responses when completing the Customer User field (or CustomerID)?

At the moment it takes about 20 seconds to link the user to the ticket on the screen http://server/otrs/index.pl?Action=AgentTicketPhone.

[jojo]

Speeding up repeted searches and data reading is the typical usecase for caching...

[amdkryn]

I know what it means cache, but the parameter below mean what? Anybody know?
CacheTTL => 60 * 60 * 24

60 seconds ?
24 = One day?

[jojo]

as the value of the cahce is in seconds it would meach 24 hours
60 (seconds) x 60 x (minutes) x 24 (hours)