ACL Article/Note field in process ticket

[pituca]

Hello guys,

I have tried more that 30 configurations and up to now I cant find the way to setup this and in the admin manual I could not find an answer either. Im trying to show the field of type "Article/Note" in an ActivityDialog only if the value of the previous dynamic field is set to an specific value. For this Im using the ACL module in the admin area.

My issue really is that I dont know exactly the name of the field Article or note because it seems that is not of the kind DynamicField_. I have tried in ticket attribute: ArticleType --> note-internal/note-external, Article --> note-internal/note-external, note --> note-internal/note-external and in Action attribute: AddNote, AgentTicketNote and so on... however I successfully setup a bunch of others ACLs that I needed.

Test environment:
OTRS 5

Thank you for your support.