Hi Team,
I have otrs 5.0.9 installed on centos 7. Created queues and got a new ticket logged by a customer.
When I try to reply to the ticket, nothing happens at all.
Ifi select to close the ticket a new page opens to allow me to input info but if I click on reply nothing happens.
Can anyone advise please on this silly request on how to reply to a customer.
Regards,
Rajbps
Replyingto a new ticket
Moderator: crythias
-
rajbps
- Znuny newbie
- Posts: 47
- Joined: 02 Jan 2014, 22:02
- Znuny Version: 3.3.3
- Real Name: Raj
- Company: Business Park Solutions Ltd
Re: Replyingto a new ticket (Resolved)
Ok Sorry about that. I found my own answer, did nothad a template for reply so done the template and all sorted now 