Single Sign On

[stoicamarcus23]

Hello all,

I am trying to implement single sign on for the customer on an otrs 5 system.
I have searched for information on the web but, I am not very clear of how it should be done.
Could anyone provide info/steps/ in order to do this ?

Thank you very much,

Marcus

[wurzel]

Hi,

For single sign on you can use the doc.otrs.org
http://otrs.github.io/doc/manual/admin/ ... ckend-ldap

If you want to have a real single sign on (using windows credentials automatically) you have to do much more outside OTRS

One howto is here
http://wiki.otterhub.org/index.php?title=Kerberos_SSO

You'll need:
- A windows domain
- A installed OTRS
- working DNS and working time sync
- Fully functional Kerberos
- Apache Kerberos (or similar)

and in the OTRS Config it would be on line, found here
http://otrs.github.io/doc/manual/admin/ ... nd-htbasic

Code: Select all

$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';

And much know how about Kerberos, principal names, linux+windows, LDAP and Browser Security knowledge.


Good luck with that
I would NOT do it if I were you

Flo