mails not beeing fetched automatically

[Thomymaster]

Hi


I have a problem in my OTRS installation, i setup the inbound e-mail account but the mails are not automatically retrieved (and the notifications about new tickets are not sent automatically).

The OTRS daemon is running:

Code: Select all

root@otrs:~# ps -ef | grep otrs
otrs      1448     1  0 11:50 ?        00:00:00 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
otrs      1449  1448  0 11:50 ?        00:00:00 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
otrs      1450  1448  0 11:50 ?        00:00:00 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
otrs      1451  1448  0 11:50 ?        00:00:00 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
otrs      1452  1448  0 11:50 ?        00:00:01 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start

If i click on "fetch mail" all mails are fetched and notifications are sent.

What is wrong here?

Best,
Thomas

[Thomymaster]

Hi

I resolved this by myself, the mails are fetched like they should but there seems to be a bug with the PostMaster filters (see other post).


Best,
Thomas