Add agent phone to signature.

Moderator: crythias

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nkrivtsov
Znuny newbie
Posts: 10
Joined: 06 Oct 2016, 12:37
Znuny Version: 5.0.13
Real Name: Nikolay Krivtsov
Company: Corporate Business Systems

Add agent phone to signature.

Post by nkrivtsov »

Hi all! Is there a variable number of the mobile agent to insert an auto-answer? I could not find variable with agent phone. I found manual how to create variable with agent phone in this blog https://blog.otrs.org/2011/09/05/agent- ... ignatures/. After creating the XML and activation parameter in the Frontend :: Agent :: Preferences, when i trying open user agent properties, get the error:

Image

What did I do wrong?

Thanks!

OTRS v.5.0.13
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Add agent phone to signature.

Post by wurzel »

Hi,

AFAIR for version5 there is an :: missing somewhere. Check the other sysconfig options. It is easy to find.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

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