nachdem ich jetzt den ganzen Tag mit diversen Tutorials zur LDAP-Anbindung verbraten habe: Hat sich da in letzter Zeit was Grundlegendes geändert? Die meisten Tuts sind aus OTRS3/4 Zeiten. Ich habe jetzt eine aktuelle 5s (5.0.16) installiert und grundlegend eingerichtet. Die LDAP-Anbindung will aber ums Verrecken nicht so wie ich will.
Original Beispiel aus dem ORTS-Handbuch: AD-User werden korrekt gezogen, Anmeldung am Customer Portal ist aber nicht möglich.
Beispiele 1 und 2 hier aus dem Bord: Zwischen "Error 500", Blinker (geht, geht nicht) und Apache Log-Einträgen wie diesen hier.
Code: Select all
ERROR: OTRS-CGI-41 Perl: 5.20.2 OS: linux Time: Fri Feb 17 14:48:55 2017
Message: Need Customer::AuthModule::LDAPHost in Kernel/Config.pm
RemoteAddress: 192.168.33.251
RequestURI: /customer.pl
Traceback (8945):
Module: Kernel::System::CustomerAuth::LDAP::new Line: 42
Module: Kernel::System::CustomerAuth::new Line: 69
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 226
Module: Kernel::System::ObjectManager::Get Line: 180
Module: Kernel::System::Web::InterfaceCustomer::Run Line: 926
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
[Fri Feb 17 14:48:55.965279 2017] [:error] [pid 8945] Can't call method "GetOption" on an undefined value at /opt/otrs/Kernel/System/CustomerAuth.pm line 103.\n
[Fri Feb 17 14:51:13.674541 2017] [perl:error] [pid 8944] [client 192.168.33.251:57916] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
[Fri Feb 17 15:36:25.396973 2017] [perl:error] [pid 9314] [client 192.168.33.251:54853] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179, <DATA> line 751.\n, referer: http://ticket.pequip.local/index.pl?Action=AdminSysConfig
[Fri Feb 17 15:56:24.266606 2017] [perl:error] [pid 8947] [client 192.168.33.251:56130] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179, <DATA> line 751.\n
[Fri Feb 17 15:56:32.048336 2017] [perl:error] [pid 9312] [client 192.168.33.251:56132] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179, <DATA> line 751.\n
[Fri Feb 17 16:08:39.188431 2017] [perl:error] [pid 9311] [client 192.168.33.251:65186] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
[Fri Feb 17 16:17:12 2017] Config.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config.pm line 24.
[Fri Feb 17 16:17:12.216249 2017] [perl:error] [pid 9309] [client 192.168.33.251:63244] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n, referer: http://ticket.pequip.local/
[Fri Feb 17 16:17:12 2017] Config.pm: Subroutine Load redefined at /opt/otrs/Kernel/Config.pm line 24.
[Fri Feb 17 16:17:28.092765 2017] [perl:error] [pid 8944] [client 192.168.33.251:63250] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n, referer: http://ticket.pequip.local/
[Fri Feb 17 16:18:35.654227 2017] [perl:error] [pid 9311] [client 192.168.33.251:61111] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n, referer: http://ticket.pequip.local/index.pl?Action=AdminLog
[Fri Feb 17 16:18:37.478482 2017] [perl:error] [pid 9314] [client 192.168.33.251:61113] Attempt to reload /opt/otrs/Kernel/Config.pm aborted.\nCompilation failed in require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n, referer: http://ticket.pequip.local/index.pl?Action=AdminLog
ERROR: OTRS-CGI-41 Perl: 5.20.2 OS: linux Time: Fri Feb 17 16:19:59 2017
Code: Select all
Need Customer::AuthModule::LDAPHost in Kernel/Config.pm
- Hat sich da in letzter Zeit was Grundlegendes geändert?
- Gibt es aktuellere Tutorials?
- Oder hatte jemand schon die o.g. Fehler und weiß, wo man hinlangen muss? In den Perl-Dateien ist leider nicht zu finden.