Hi there,
today I was wondering, why my postmaster filters are not executed, if a follow-up mail is sent.
Means: My subject has an existing [Ticket#.....], is recognized and assigned, and the postmaster filter is not executed anymore.
Is there a reason for this? Can it be changed?
I had a look at postmaster.pm and did not find any reason for this behavior. There are no error logs either... can someone help??
No Postmaster filter execution on follow-ups
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Re: No Postmaster filter execution on follow-ups
Why do you think that the postmaster filter isn't run on follow-ups? Can you show us the configuration and tell us what behaviour you expect?
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Re: No Postmaster filter execution on follow-ups
Quite easy: I created a postermaster filter at position 1 and if I send a new email, it is executed, if I write an email with a valid Ticket Tag in the subject it is not 
Which configuration is needed?

Which configuration is needed?
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Re: No Postmaster filter execution on follow-ups
It's not that easy
It might be that the filter is run, but it doesn't to what you want. Hence, please post a screenshot of the postmaster filter. And please describe what the postmaster should do.

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Re: No Postmaster filter execution on follow-ups
Thank you so much. I was even checking the code to find out what happens and finally, I found the reason in my filter. You where right, making me double check it.
I adjusted my filter to set...
DynamicField to [***]
AND
FollowUp_DynamicField to [***]
I somehow mixed up the meaning of FollowUp_DynamicField.
I adjusted my filter to set...
DynamicField to [***]
AND
FollowUp_DynamicField to [***]
I somehow mixed up the meaning of FollowUp_DynamicField.