PostMaster filter and dynamic field (checkbox)

[Thomymaster]

Hi

I have the following in my email body that should be parsed to a new ticket:

...
Discard: 0
SH: 0
...

These dynamic fields are type "checkbox"

I use the following PostMaster filter:
Discard:\s*(?<Discard>.*?)\n?SH:\s*(?<SH>.*?)\n

Set email header: X-OTRS-DynamicField-Discard
Set value: [**\Discard**]

Set email header: X-OTRS-DynamicField-SH
Set value: [**\SH**]

However this doesn't work, the checkboxes are always unchecked when a new ticket is created.

Do you have a clue?


Best,
Thomas
Set email header: X-OTRS-DynamicField-SH
Set value: [**\SH**]

[Thomymaster]

BTW

I tried with

0
1

as values for the dynamic field in the mail, but none of them worked

[Thomymaster]

Does nobody hava a clue?

[wurzel]

Hi,

If you klick the checkbox manually, what is in the ticket history? I think it is value "Checked" or "checked" (I am not sure)

Florian