Can't extract body informations - PostmasterFilter- Topic 37482

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solown
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Posts: 29
Joined: 05 Nov 2018, 16:28
Znuny Version: OTRS5

Can't extract body informations - PostmasterFilter- Topic 37482

Post by solown »

Hi,

I'm trying to extract body information based on this topic : viewtopic.php?t=37482 (really clear and usefull, ty reneeb) but it seems that I can't make it work correctly.

I'm using OTRS 6.0, this version include name capture in postmasterfilter.

I'm trying to extract the value after the field 'RSSI'. Mail sample below :

De : 'Me'
Envoyé : lundi 3 juin 2019 15:01
À : otrs@mail.address.fr
Objet : TESTING

RSSI: Adam Smith

_________________________________________________________


My postmaster filter :

Search header field: Body for value: RSSI:\s+(?<server>\d+)\s*
Set email header:X-OTRS-Title with value:[**\server**]



I also tried with Dynamic Fields without results.

Ps : Sorry if there is misstake, English is not my native language

Regards,
Solown.
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