Folks,
I need to open more than 100 active directory user lock tickets every week.
Is there any way, script or automation so that I can open multiple tickets by just changing the ticket body for user information that I have in a .txt file?
thank you for your help
multiple tickets
Moderator: crythias
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root
- Administrator
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- Znuny Version: Znuny and Znuny LTS
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Re: multiple tickets
Hi,
Use a script to create one e-mail for each ticket or try the GenericInterface to automate ticket creation.
- Roy
Use a script to create one e-mail for each ticket or try the GenericInterface to automate ticket creation.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: multiple tickets
Could you show me how I do it. I'm new to otrs.
thanks
thanks
-
root
- Administrator
- Posts: 4251
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: multiple tickets
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?