Hey,
So my import and export work just fine. But when i change one of the fields to be required from the Config Item section. It will not let me import and says Cant import entity 1: the attribute "SerialNumber" is required but is not on the mapping list!
this is how i made the field required>
- Key: SerialNumber
Name: Serial Number
Searchable: 1
Input:
Type: Text
Size: 50
MaxLength: 75
Required: 1
When i manually enter a new item, it works and makes that field be required. But when i try to import with something being required, it does not work.
Attached is my mapping list and my import documents have same columns and work perfectly fine.
Just once I make a field required, and do the import with all fields filled. It doesnt seem to pick it up
ITSM Import with field being Required
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ITSM Import with field being Required
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- Administrator
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Re: ITSM Import with field being Required
Hi,
I would try to change the import/export format after editing the field. Maybe there is a problem with the versioning.
- Roy
I would try to change the import/export format after editing the field. Maybe there is a problem with the versioning.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?