System configuration settings are not being saved

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chetannagaonkar
Znuny advanced
Posts: 149
Joined: 25 Oct 2010, 10:02
Znuny Version: 3.2
Location: Bangalore, India

System configuration settings are not being saved

Post by chetannagaonkar »

hello All,

We have replicated a working OTRS instance having version 6.0.24. We are able to connect however, the system configuration settings are not getting saved. They are getting reversed. We have tried to rebuild config, sync config, delete cache, set permissions; however, it has not helped. Can someone help who has had faced such issues and how they have resolved please?
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
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