LDAP authentication

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lis9
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Posts: 73
Joined: 13 Apr 2017, 11:27
Znuny Version: 7.1.3
Real Name: Daniel
Company: Komputronik S.A.

LDAP authentication

Post by lis9 »

Hello!

My Znuny instance is fully authorized in local AD via LDAP module. We run into two problems: duplicate logins and duplicate email addresses due to GDPR-related retention on AD side. On the Znuny side, the agent account is authorised either by login or email.
Is it possible to configure LDAP authorisation in such a way that the agent logs in using email, but Znuny identifies (UID) the agent's account/settings/preferences using the agent's login received from LDAP?

Daniel
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Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
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Re: LDAP authentication

Post by root »

Hi,

No this is not possible. Use the AlwaysFilter to exclude unwanted accounts from being used.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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