Set a default service if empty

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dscfrnt
Znuny newbie
Posts: 8
Joined: 14 Nov 2024, 20:53
Znuny Version: LTS 6.5.11
Real Name: David

Set a default service if empty

Post by dscfrnt »

Hi, does anyone have an idea on how to set a default service if left empty? Ideally using Generic Agent? Reason behind this: If customers don't select a service, I want to assign a default service.

Thanks!
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