How to change Public FAQ theme

Moderator: crythias

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vlepetit
Znuny newbie
Posts: 2
Joined: 20 Jun 2010, 22:49
Znuny Version: 2.4.5

How to change Public FAQ theme

Post by vlepetit »

Hi,

I want to personnalized the public web page for FAQ.

I follow step described in here :

http://doc.otrs.org/2.4/en/html/c2091.html

and i copy and change the CustomerHeader.dtl in "MyCompany" directory, to modified this line :

<td class="header"> <a href="" class="headeritem">COMPANY NAME</a> </td>

by this one :

<td class="header"> <a href="" class="headeritem">My Company</a> </td>

but nothing change.

I try to copy the contents of CustomerHeader.dtl in CustomerFAQ.dtl and PublicFAQ.dtl but nothing change.

can you help me please ?

regards,

vincent lepetit
timjq
Znuny newbie
Posts: 2
Joined: 23 Jun 2010, 18:31
Znuny Version: OTRS:ITSM 2.0.2

Re: How to change Public FAQ theme

Post by timjq »

Hi Vincent
I managed to do it by setting the Default Theme within SysConfig (Framework>Core>Default Theme). Replace the default of "Standard" with your new "My Company" theme.

This, of course, also changes the theme for the default customer login page as well

Tim
OTRS Newbie
Trialing on OTRS 2.4.7, ITSM 2.0.2 on Windows with MySQL database and Apache
vlepetit
Znuny newbie
Posts: 2
Joined: 20 Jun 2010, 22:49
Znuny Version: 2.4.5

Re: How to change Public FAQ theme

Post by vlepetit »

hi,

Thanks for your advice.. it's seems to work.. I need to do some test.

regards,

vincent lepetit
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