Hi!
I'm trying to Hide SLA: and Queue Type: from the Customer FrontEnd on OTRS. I have read some posts about it and they do not recomment to use ACL. Could you please help me doing it setting an empty SLA and just 1 Queue by default?
Besides I have read about an entry on the SysConfig called OwnQueueSelection, but I cannot find it in OTRS 2.4.7 with ITSM 2.0.3.
Any help!? Please! Thanks...
:: OTRS RULZ ::
Hide SLA and Queue Type from Customer FrontEnd
Moderator: crythias
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otrs_howguy
- Znuny newbie
- Posts: 8
- Joined: 21 Jun 2010, 11:48
- Znuny Version: 2.4.7