Configuring Simplified Agent (?) Interface

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Nicsoft
Znuny newbie
Posts: 53
Joined: 12 Aug 2010, 14:58
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Configuring Simplified Agent (?) Interface

Post by Nicsoft »

Hello,

I know I have read somewhere before that it is possible to configure the interface to some kind of “lite” or simpler look.

Now, I cannot find any information about that when googling around and searching this forum. Perhaps I’m using the incorrect words... So, my questions are:
  • 1. It’s the Agent’s interface that’s possible to configure to a simpler look, isn’t it? Anything else?
    2. How do I configure this?
It's not customized themes I am looking for.

Thanks and Regards,
Niklas
jojo
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Re: Configuring Simplified Agent (?) Interface

Post by jojo »

Could you please describe your goals and issues with the (quite simple) OTRS Agent Interface?

Which OTRS Version did you refer to?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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Nicsoft
Znuny newbie
Posts: 53
Joined: 12 Aug 2010, 14:58
Znuny Version: 2.4
Location: Stockholm
Contact:

Re: Configuring Simplified Agent (?) Interface

Post by Nicsoft »

I'm using OTRS 2.4.7, ITSM 2.0.2.

The GOAL is just to evaluate the simpler version. I did solve it however, I just need to configure my settings and set the theme to "Simple" (I think it's named, translated from my language) that comes with OTRS.

/Niklas
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